- Organising implementation, advisement, and negotiation in term of event management and protocol of university;
- Setting up information announcement, news, promotions, and publicity through printed media, electronic media, and latest media;
- Running university’s photography and videography for documentation process;
- Organising graphic design for university’s corporate publication;
- Managing and coordinating information counter service, university’s telephonist, feedbacks, and customers’ charter;
- Ensuring 90% of reports from customers will be solved within the period of time agreed;
- Providing letters after of confirming the reports/complaints received within one (1) working day from the date the reports/complaints received.